Responsible use of AI in recruiting

Artificial intelligence (AI) is already playing multiple roles within HR departments at many companies. A recent survey of more than 250 HR leaders found that 73% are using AI in recruitment and hiring processes.

Today, AI tools can be used to help with reviewing resumes and scoring job candidates, sourcing talent for open roles, writing job descriptions, identifying opportunities to promote employees, and even sending automated messages to applicants.

“You name it, and there is an AI tool being built today to work on it,” says Trey Causey, head of Responsible AI and senior director of data science at Indeed.

However, the sophistication of these tools varies, and so does their developers’ attention to risk. Organisations should be aware of the risk spectrum involved with using AI and develop strategies for how to use it responsibly.