Charles River Laboratories Streamlines Process Automation, Saving Millions

Charles River Laboratories, a global leader in drug research and development, leveraged M-Files’ knowledge work automation platform to overcome large-scale process inefficiencies—achieving massive time and cost savings. The same principles apply to industrial environments where compliance, document control, and operational workflows are mission-critical.

• 🔹 Automated workflows saved 9,600 hours annually across 20+ global sites
• 🔹 Achieved $2.4 million in estimated annual cost savings
• 🔹 Improved document control with metadata-driven architecture and secure e-signatures

For Oil & Gas and Manufacturing sectors, the ability to scale secure, compliant, and efficient workflows is essential. From engineering change orders to maintenance records and compliance documentation, M-Files enables visibility, control, and traceability—no matter the scale or complexity.

Discover how CRL’s transformation can inspire similar gains in your operation. Download the full case study to learn how to drive efficiency, collaboration, and regulatory readiness in your own industrial environment.