Splunk: Scaling an enterprise with real-time analytics + APIs

By : DemandTech Team
1 min read
information technology saas

Splunk’s transition to Dialpad transformed its global communication capabilities. Supporting 75,000 monthly outbound calls by SDRs and BDRs, Dialpad’s Ai-driven platform improved efficiency with features like voicemail drop, call analytics, and Outreach integration. The seamless deployment allowed Splunk to quickly onboard 500+ users, replacing outdated systems with reliable, scalable cloud solutions. Enhanced call quality in EMEA and streamlined operations ensured Splunk’s teams delivered impactful prospecting and collaboration worldwide.